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Telehealth Graded

Hello Alpha review

Grade
CCaveat
Month to month
See every price ↓
FDA warning letter
None found
checked

Graded on whether a price is published, checkable, and still true at month two — how we grade · how we verify prices

Hello Alpha sells a membership, not a drug: $79 a month for four online visits, $29 for two. What the medication costs is published nowhere on the site.

  • Coverage not verified

The verdict

The service is priced cleanly and the drug is not priced at all. Six GLP-1 products are listed with a supply status where a number should be.

Quick facts

Key facts

Plus+ membership
$79 a month, four online visits
Basic membership
$29 a month, two online visits
Medication price
Not published for any of the six GLP-1s listed
Commitment
Month to month, cancel anytime, stated on the card
Shipping
Medications ship free if prescribed
Pharmacy
Third-party mail-order partners, none named
States served
No list on any of the nine pages we read
Peptides
None listed among the conditions or medications

Pros and cons

What we like

  • The membership is priced twice over — as a monthly figure and as a daily one — and each plan states exactly how many visits and how many conditions it buys.
  • Month to month, no commitment, cancel anytime, all printed on the plan card rather than buried in the terms.
  • The company says plainly that it is not a pharmacy, which is more candor about its own role than most of this market offers.
  • The entity disclosure is unusually complete: a former corporate name and five affiliated medical practices are named in the privacy policy.

What could be better

  • Six GLP-1 products are listed with no price on any of them — the cards show a supply status where the number should be.
  • The only state assurance is that providers are licensed where you are, which is not a list and cannot be checked before you sign up.
  • The pharmacy partners are described and never named, so nobody can look up who compounds or ships.
  • The prescription-philosophy page and the privacy policy name different sets of affiliated medical practices.

What it is

A subscription clinic covering around a hundred conditions, of which weight loss is one. You pay for visits, not for products — and the visits are the asynchronous kind most online prescribing runs on, with the terms noting that some states and conditions require a live one instead.

The company is explicit that it is a care platform and not a pharmacy, and that it works with third-party mail-order pharmacy partners. It does not name them. Form Health prices its program the same way and leaves the drug out too.

Every price we found at Hello Alpha

PlanAdvertisedWhat you actually payThe gap
Plus+ membershipA month, or $2.63 a day as the page also prints it. Four online visits a month, a hundred conditions, medication not included.not published$79not comparable
Basic membershipA month, or $0.97 a day. Two online visits a month, eighty conditions, medication not included.not published$29not comparable
Any GLP-1 medicationEvery product card shows supply status and payment method instead of a price.not publishedNot publishednot comparable

What it actually costs at Hello Alpha

Two plans, both on one page. Plus+ is $79 a month and buys four online visits across a hundred conditions. Basic is $29 a month and buys two visits across eighty. Both are month to month, with cancel-anytime terms printed on the card and free medication shipping listed as included.

The medication itself has no price anywhere. Six GLP-1 products are listed on the weight-loss page and every card carries the same three lines instead of a figure: supply available, insurance or cash pay, FSA/HSA eligible.

We read nine pages looking for one. We also tried the signup to see whether a price appears inside it, but account creation kept failing with a server error, so we can't say what lies past it.

Who it's wrong for

How Hello Alpha works

  1. Pick a membership

    Plus+ at $79 a month or Basic at $29. The difference is how many online visits and how many conditions the plan covers.

  2. Complete an online visit

    Visits are appointment-free by default. The terms note that some states and some conditions require a live consultation instead of a questionnaire.

  3. Medication ships, priced elsewhere

    If something is prescribed it ships free, through a third-party mail-order pharmacy the company does not name. What it costs is not on the site.

Medications available

  • Foundayo pillBrand

    Listed with a supply status and no price.

  • Wegovy pill and penBrand

    Listed with a supply status and no price.

  • Ozempic penBrand

    Listed with a supply status and no price.

  • Zepbound vial and penBrand

    Listed with a supply status and no price.

  • Mounjaro penBrand

    Listed with a supply status and no price.

  • Oral optionsBrand

    Metformin, Contrave, naltrexone-bupropion, Rybelsus, Xenical and others are named in a separate list, also unpriced.

Is Hello Alpha legit?

Hello Alpha is operated by Hello Alpha, Inc., formerly Alpha Medical Group, Inc., 1032 E Brandon Blvd, #1194, Brandon, FL 33511, according to its privacy policy.

No FDA warning letters found — checked

Pharmacy, prescribers and safety checks

  • Pharmacy namedNo. Third-party mail-order partners, described but not named
  • Visit formatAppointment-free by default; the terms name store-and-forward or live, depending on state and condition
  • LabsAt-home testing kits if lab work is needed
  • Clinical entitiesFive affiliated medical practices named, though two pages list different sets
  • Governing lawDelaware law, litigated in California courts
  • States servedNot published as a list

Common questions

How much does Hello Alpha cost?

$79 a month for the Plus+ membership or $29 a month for Basic. Both are month to month with cancel-anytime terms, and neither includes medication.

What does the GLP-1 itself cost?

The site does not say. Six GLP-1 products are listed on the weight-loss page and each shows a supply status and payment method rather than a figure. None of the nine pages we read gives one.

What is the difference between the two plans?

Plus+ buys four online visits a month across about a hundred conditions. Basic buys two visits across about eighty. Both include free medication shipping if something is prescribed.

Which pharmacy fills the prescription?

Not disclosed. The company states it is a care platform rather than a pharmacy and that it works with third-party mail-order pharmacy partners, without naming any of them.

Which states does Hello Alpha serve?

No list is published. Across nine pages, including the terms and the privacy policy, the only statement is that care comes from providers licensed in your state.

Why we gave Hello Alpha a C

Read the full grading rationale

Hello Alpha prices its own service cleanly: $79 a month for Plus+, $29 for Basic, each saying how many online visits it buys, with no commitment. What it never publishes is what the drug costs. Its weight-loss page lists six GLP-1 products, and every card says supply available, insurance or cash pay, where a price should be. No page lists the states it serves; the terms say only that providers are licensed in your state.

Read the evidence

How we reviewed Hello Alpha

We read the membership page, the weight-loss page and every product card on it, then the terms, the privacy policy and the prescription philosophy, nine pages in all, looking for a medication price.

We tried the signup to see whether a price appears inside it, but account creation kept failing with a server error, so we can't say what lies past it.

Where each price comes from
  • Membership page
    Most Popular Plus+ $2.63 /day $79 per month 4 online visits per month 100 conditions Weight loss Diabetes Mental health Menopause Fertility Hormone health Get Plus+
  • Weight loss page
    24/7 messaging with providers Appointment-free online visits Medications ship free, if prescribed $79 /month Get Started

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